Overview

We sell digital products only. Since all products are delivered electronically, no physical items are shipped or returned.

Refund Policy

Due to the digital nature of our products, all sales are final and non-refundable once the files have been downloaded or accessed.

However, if you receive an incorrect, defective, or inaccessible file, please contact us within 30 days of purchase. We will gladly assist you in resolving the issue or providing a replacement file.

Download Issues

If you experience any problems downloading or accessing your purchased files, please contact our support team. We will be happy to help or resend your download links.

Exchanges

Digital products cannot be exchanged once downloaded, except where required by applicable law.

Contact Us

For refund requests, download issues, or other questions, please contact us at hello@stitchmode.store.

We are committed to providing excellent customer service and ensuring your satisfaction.

Happy Stitching!