Payment Policy

At Stitch Mode, we aim to provide a safe, simple, and secure payment experience for all customers purchasing our digital cross-stitch patterns and downloadable products.

💳 Accepted Payment Methods

We accept major credit cards, debit cards, and other secure payment options supported by our payment providers.

All available payment methods are displayed during checkout. Full payment is required before digital products can be accessed or downloaded.

🔒 Secure Payment Processing

Your payment security is important to us. Stitch Mode uses trusted third-party payment providers to process transactions securely.

Payment information is protected through secure checkout technology. Complete credit or debit card details are handled by our payment providers rather than directly by our store.

✅ Payment Authorization

All payments must be successfully authorized before an order is completed.

If your payment is declined or cannot be verified, your order may remain pending or be cancelled. Please check your payment information or contact your bank if you experience any issues.

💰 Pricing & Currency

All prices on Stitch Mode are displayed in United States Dollars (USD) unless otherwise stated.

Prices, discounts, and promotional offers may change without prior notice. The final amount payable will be clearly displayed at checkout before you confirm your purchase.

Additional currency conversion or international transaction fees may be charged by your bank or payment provider.

📩 Order Confirmation & Digital Delivery

Once your payment is successfully completed, you will receive an order confirmation email at the email address provided during checkout.

Your purchased digital products are generally available for instant download after successful payment.

If you do not receive your confirmation email or download links, please check your spam or junk folder or contact our support team.

Important: Stitch Mode sells digital products only. No physical items are shipped, and no shipping charges apply.

⚠️ Failed or Declined Payments

Payments may fail due to:

• Insufficient funds

• Incorrect payment information

• Expired credit or debit cards

• Bank security restrictions

• Payment provider errors

If your payment fails, please verify your details or try another available payment method.

🛡️ Fraud Prevention

To protect our customers and our store, Stitch Mode reserves the right to review, verify, or cancel suspicious or unauthorized transactions.

Additional payment verification may be required when necessary.

💵 Refunds

Due to the digital nature of our products, all sales are generally final once files have been downloaded or accessed, subject to applicable consumer protection laws.

If you receive an incorrect, defective, or inaccessible digital file, please contact us within 30 days of purchase so we can assist you.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

For more information, please review our Refund & Returns Policy.

📞 Contact Us

If you have questions about payments, billing, orders, or digital downloads, our customer support team is happy to assist.

Thank you for shopping with Stitch Mode! We appreciate your trust and are committed to providing a secure and convenient digital shopping experience.